Are you trying to update your name on OPay? Don’t worry – I’ll walk you through everything you need to know about changing your OPay account name in simple steps that anyone can follow.

How To Change Opay Account Name
To change your Opay account name, you need to contact Opay customer support because the app doesn’t allow you to change it directly.
You can reach them through the help section in the app or by sending them a message. They will ask for some details to verify your identity and help you change your name.
What You Need Before Starting
Before we begin, make sure you have:
Required Items | Why You Need Them |
Valid ID Card | To prove your identity |
OPay App | Must be the latest version |
Active Phone Number | For verification codes |
Understanding OPay’s Name Change Rules
OPay takes your account security seriously. They only let you change your name for good reasons, like:
- Getting married and changing your last name
- Correcting spelling mistakes
- Fixing names that were entered wrong when you first signed up
Important Things to Remember
What to Know | Why It Matters |
One-time Change | You can usually only change your name once |
Processing Time | Takes 2-3 business days |
Must Match ID | Your new name must match your official ID |
Steps to Change Your OPay Account Name
Step 1: Getting Started
Open your OPay app and log in to your account. Make sure you’re using the latest version of the app to avoid any problems.
Step 2: Going to Profile Settings
Tap on “Me” at the bottom of your screen. Then look for “Profile Settings” or “Account Information” – this is where you can manage your personal details.
Step 3: Requesting the Name Change
Find the “Change Name” option in your profile settings. Don’t panic if you don’t see it right away – sometimes it’s under “Personal Information” instead.
Step 4: Providing Your Documents
This is the most important part. You’ll need to:
- Enter your new name exactly as it appears on your ID
- Take clear photos of your ID card (front and back)
- Write down why you’re changing your name
Step 5: Waiting for Approval
After sending your request, OPay’s team will review it. They usually take 2-3 business days to check everything and make sure it’s all correct.
What Happens After You Submit
During the review process, you can still use your OPay account normally. The team will send you messages through the app to let you know how things are going.
If Your Request is Approved
You’ll get a message saying your name has been changed. Your new name will show up in your account within 24 hours.
If Your Request is Rejected
Don’t worry – OPay will tell you why and what you can do to fix it. Usually, it’s something simple like:
- The photo of your ID was too blurry
- Your new name doesn’t match your ID
- You forgot to explain why you’re changing your name
Tips for a Successful Name Change
- Make sure all your documents are clear and easy to read
- Double-check your new name for spelling mistakes
- Be honest about why you’re changing your name
- Keep your app open to receive notifications
When to Contact OPay Support
Sometimes you might need extra help. Contact OPay support if:
- Your name change request is taking longer than 3 days
- You got rejected but don’t understand why
- The app isn’t letting you submit your request
Conclusion
Changing your name on OPay might seem tricky at first, but it’s actually pretty simple when you follow these steps. Just remember to have your ID ready, be patient during the review process, and make sure everything matches your official documents.
Frequently Asked Questions
Can I change my OPay name more than once?
Usually no. OPay only allows one name change, so make sure you’re certain about your new name.
How long does the name change process take?
The review usually takes 2-3 business days. After approval, your new name appears within 24 hours.
What if I made a mistake in my new name?
Contact OPay support right away if you notice a mistake in your submission. They can help before the change is processed.
Does changing my name affect my account balance?
No, changing your name doesn’t affect your money or account features at all.
Can I still use my account while waiting for the name change?
Yes, your account works normally during the review process. You can still send money, pay bills, and use all OPay features.